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Please read these Terms before using Done Center. They include the Terms of Sale for the Pro subscription (section 7) and, for EU consumers, information about the right of withdrawal (section 8).
These Terms of Service (“Terms”) are a contract between you and [Company legal name], [Registered address], VAT number [VAT number] (“Done Center”, “we”, “us”). They apply to the website done.center, the web app, the Mac app, the mobile apps and the Done Center Telegram bot (together, the “Service”).
By creating an account you accept these Terms. Our Privacy Policy explains how we handle your personal data. If you use Done Center on behalf of a company, you confirm you can accept these Terms for it.
Done Center is a task manager: you plan tasks by day, break them into subtasks, set priorities and reminders, see them in a calendar and share them with other people. Optional features include an AI assistant you can write or talk to, voice input, and a Telegram connection for the assistant and reminders. Some features are available only with Pro (see section 7). We keep improving the Service, so features may change over time; we won't remove a core paid feature during a period you have already paid for without offering a fair remedy.
Your tasks, subtasks, comments and other content remain yours. You give us only the permission we need to store, process, display and transmit them in order to provide the Service to you and to the people you share them with.
When you share a task, the people you share it with can see and, depending on the feature, edit it. Share only with people you trust, and only content you are allowed to share.
You agree not to:
The assistant and voice input use third-party AI models. They can misunderstand a request, mis-transcribe a voice note or make mistakes (for example pick the wrong day or task). The assistant tells you what it did after each request: please check the result, especially for important deadlines. Don't rely on Done Center as the only reminder for anything critical to health, safety, legal or financial obligations. Reminders depend on email and Telegram delivery, which we don't control.
Done Center is free to use. Done Center Pro adds extra features, listed on the pricing page and on the upgrade page before you buy.
We may change the price of Pro. A new price never applies to a period you have already paid for. We will tell you by email at least 30 days before it applies to your next renewal, and you can cancel before then.
If you are a consumer in the EU, you normally have the right to withdraw from an online contract within 14 days without giving a reason.
Pro is digital content and a digital service that we provide immediately. At checkout we ask you to tick a box to expressly request that Pro starts immediately, during the withdrawal period, and to acknowledge that you lose your right of withdrawal once Pro is activated (Art. 16(m) of Directive 2011/83/EU and Art. 59(1)(o) of the Italian Consumer Code). We record this confirmation with your account. For this reason, once Pro is active the 14-day right of withdrawal no longer applies.
If, for any reason, you did not give that consent and acknowledgement, you can withdraw within 14 days of the purchase by sending us a clear statement, for example: “I hereby withdraw from my contract for Done Center Pro, purchased on [date], account email [email].” Send it to done@done.center. We will refund the payment within 14 days, using the same payment method, minus an amount proportionate to the time you used Pro where the law allows it.
Except as described above and where the law requires it, payments are not refundable and we don't give refunds or credits for partly used periods. If you cancel, Pro simply stays active until the end of the paid period.
This does not affect your statutory rights. If you are a consumer and Pro doesn't work as described, you have the legal remedies for non-conforming digital content and services (Directive (EU) 2019/770 and the Italian Consumer Code), including repair, a price reduction or termination with a refund. Write to us and we will sort it out. Goodwill refunds are always possible: just ask.
We work to keep Done Center available and your data safe, but we can't promise the Service will be uninterrupted or error-free: maintenance, updates and problems at our providers can cause interruptions. We may change, add or remove features. If a change significantly reduces what you paid for, we will tell you in advance and you can cancel and get a pro-rata refund of the unused period.
You can stop using Done Center and delete your account at any time.
We may suspend or close an account that seriously or repeatedly breaks these Terms or the law, or that puts the Service or other users at risk. Unless the situation is urgent or the law prevents it, we will tell you first and give you a chance to fix the problem and to retrieve your content. If we close your account without a breach on your part, we refund the unused part of any prepaid Pro period. We may stop offering the Service altogether with at least 60 days' notice and a pro-rata refund.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud, for damage caused intentionally or by gross negligence, or any other liability that cannot be limited by law. Consumers keep all the rights that mandatory consumer law gives them.
Otherwise, we are not liable for indirect or unforeseeable losses, or for losses caused by events outside our reasonable control. Please keep your own copy of anything you can't afford to lose. If you use Done Center for business purposes, our total liability is limited to the amount you paid us in the 12 months before the event.
Some features rely on services run by others: Stripe for payments, Google for sign-in, Telegram for the bot, and the app stores for the mobile apps. Their own terms also apply when you use them, and we are not responsible for them.
We may update these Terms, for example when we add features or the law changes. For material changes we will tell you by email or in the app at least 30 days before they apply. If you don't agree, you can cancel Pro and delete your account before the changes take effect; if a change is to your disadvantage and you are on a prepaid plan, you can also ask for a pro-rata refund. The date at the top shows the current version.
These Terms are governed by [Italian] law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you can bring a claim in the courts of your place of residence. For business users, the courts of [city of the registered office] have exclusive jurisdiction.
If something goes wrong, please write to us first at done@done.center: most problems can be solved quickly. Consumers can also use out-of-court dispute resolution bodies available in their country.
[Company legal name], [Registered address], VAT number [VAT number]. Email: done@done.center.